A sparse circuit of faint nodes and hairline traces on a dark ground. Every few seconds a small ember pulse travels one trace — automated work moving from step to step overnight.
The busywork runs itself.
We find the repetitive work in your operation and replace it with AI workflows — orders, reporting, approvals, routing, finance and admin — built on your tools, with a human on every critical path.
The busywork, wired to run itself.
A workflow with a human approval gate and an exception path — illustrative, with the run log to match.
Canvas · order-to-file
New order
Auto
Human
Auto
Run log · last 4
- 01:26refund flowheld for human
- 23:11invoice parsedone 40s
- 22:40order tagdone
- 21:02weekly reportdelivered
2 held for review — by design
Automation audit
A mapped inventory of workflows, scored by hours lost.
Order & customer workflows
Orders, returns, tagging and handoffs, wired to run themselves.
Reporting automation
Hand-built reports generated and delivered on schedule.
The busywork runs itself.
One logged night of automation: four workflows sit armed against events after the office closes, the first invoice fires the pipeline at eleven, two branches run in parallel with a refund held at a human checkpoint in Manila, and the run log closes at seven in the morning. An illustrative replay.
07:00 · The run log
128 runs, 0 failed, 2 held for review. Illustrative day, real cadence — the audit log is yours.
- Automation audit
- A mapped inventory of workflows, scored by hours lost.
- Order & customer workflows
- Orders, returns, tagging and handoffs, wired to run themselves.
- Reporting automation
- Hand-built reports generated and delivered on schedule.
- Approvals & task routing
- Requests routed to the right person, with clean approval steps.
- Finance & admin flows
- Reconciliation, invoicing and admin parsed, validated and filed.
- Monitoring & fallbacks
- Alerting, audit logs and a human checkpoint on every critical path.
of manual work removed each week
checkpoint on every sensitive action
in your name — no black boxes, no lock-in
Asked, answered.
The questions every prospective client asks first — answered like we would on a call.
Almost anything with an API or interface — Shopify, helpdesks, ERPs and 3PLs, spreadsheets, email, Slack and custom tools. If your team does it in a browser, we usually can.
No. We design, build, document and maintain everything, and hand you dashboards and documentation — not a codebase to babysit.
Every workflow ships with monitoring, alerting and a defined human fallback. Failures route to a person, never into a void.
You do. Accounts, credentials and configuration sit in your name from day one, and you can run it without us.
Also useful beyond commerce
Built for ecommerce first — the same workflow engine fits any team drowning in tool-to-tool busywork.
Services that compound.
Every service plugs into the others. These two pair naturally with Automation.
Put the busywork on autopilot.
See your operation the way we do. Request the free Commerce Operations Audit — a senior operator maps your revenue leaks, dashboard gaps and automation opportunities and sends the plan as a PDF within five business days. No credentials, no call required.
general — hello@windownine.com
new business — newbusiness@windownine.com