A day rendered as a timeline: a band of tick marks filled in by a slow ember sweep — the pace of an operations audit. Illustrative animation; no live data.
A free Commerce Operations Audit.
A diagnostic for Shopify and marketplace brands. No access needed — just answers and your public store. Plan back as a PDF.
- No credentials needed
- PDF in 5 business days
- Built for US & Canadian brands
- No call required
Want to see one first? See a full sample audit →
The whole operation, walked.
The surfaces where brands lose money and time, as one operation.
Storefront & Shopify
Theme, speed, catalog, apps, checkout.
Customer journey
Ad to product to checkout, walked.
Support surface
How fast a customer gets helped today.
Dashboards & reporting
What you can't see, and where numbers disagree.
Marketplace footprint
Listings, account-health, Buy Box across Amazon and Walmart.
Growth & tracking
Whether paid-media tracking holds, where spend leaks.
From scan to plan.
Scan your surfaces, map the gaps, shortlist what to automate, sequence a plan.
Storefront scan
Speed, catalog, checkout and the customer path.
Dashboard gap map
What you can — and can't — see today.
Automation shortlist
The busywork worth handing to machines.
30-day action plan
Prioritized, and yours to keep.
Built for serious commerce brands.
Built for ambitious ecommerce brands across the US and Canada. Also supporting select English-speaking commerce teams in the UK, Australia, New Zealand, Ireland, UAE, and Singapore.
- 01Shopify, Shopify Plus and DTC brands
- 02Amazon + Shopify hybrid and marketplace sellers
- 03Founders, COOs, Heads of Ecommerce, CX and growth leads
- 04Brands that outgrew freelancers but aren't ready for an internal ops team
A practical PDF. Yours to keep.
A specific, prioritized read of your operation — not a generic teardown.
- 01
Revenue leaks
Where sales slip, ranked by cost.
- 02
Dashboard gaps
What you can't see, and what fixes it.
- 03
Support bottlenecks
The recurring tickets eating hours, and which are automatable.
- 04
Marketplace & Shopify risks
Account-health, listing and storefront issues risking revenue.
- 05
Automation opportunities
The first workflows worth automating, by payback.
- 06
30-day action plan
A prioritized sequence to close the gaps.
Top findings · ranked
- StorefrontImpact 9 · Effort 3
Mobile PDP over LCP budget
- DashboardsImpact 9 · Effort 3
No single revenue source of truth
- SupportImpact 7 · Effort 2
~38% tickets are order-status
- MarketplaceImpact 8 · Effort 4
Buy Box lost on 2 hero SKUs
30-day plan · sequenced
- Wk 1Visibility — one operating view live
- Wk 2Support — deflect the routine
- Wk 3Store & shelves — fix the leaks
- Wk 4Automate — the first workflows
Automation shortlist
Order-status deflection
~35% of tickets · payback in weeks
Weekly report automation
~6 hrs/week saved · fast payback
Prioritized for you
Every finding placed on impact × effortWhat we don't need upfront
- Built from your answers and public surface — site, store, listings. No access needed.
- Free because it earns the first conversation. If we're not the fit, the plan says so.
- No call, no drip sequence. The PDF is yours to keep either way.
How it works
- 01
Request it
A short form, two minutes. No logins, no calendar link.
- 02
We review your operation
A senior operator walks your surfaces against your answers.
- 03
The plan lands
A practical PDF within five business days. With us or without.
Prefer to talk first? Contact us →
Mobile checkout loads in 4.1s — every second is lost revenue.
Three tools, three numbers for this week's revenue. No source of truth.
~38% of tickets are 'where is my order' — fully deflectable.
Buy Box lost on two hero SKUs — margin leaking to a reseller.
Meta and GA4 disagree on purchases by 22% — spend optimized on broken data.
Weekly ops report rebuilt by hand in ~6 hours — prime automation target.
Asked, answered.
What serious operators ask before requesting an audit.
Correct. We work from your answers and public surface — no logins. A deeper look is a separate, opt-in step.
Yes, no call required. A practical PDF and 30-day plan to run with us or anyone — no obligation.
Serious Shopify and marketplace brands, mainly US and Canada, that have outgrown a freelancer; plus select English-speaking markets.
A practical PDF: revenue leaks, dashboard gaps, support bottlenecks, marketplace risks, automation opportunities and a 30-day plan.
Five business days from your request to the PDF in your inbox.
No. The examples are illustrative — not results attributed to any specific client.
One audit · One PDF · Five business days
Free — the plan is yours either way